Funny how a worm to appear more transparent than a bird in the review and listen to those who were closest to the way things have evolved.
Retrospect
The solicitation (Request for Proposal) to offer a new contract was two years ago. Registration deadline is reached: no ads. No surprise. Often with high dollar contracts. Finally, communication. We lost.
Leadership
The superior man to lead our parade was a guy from the offer, the probability for a department contract for services appears. Thought it was funny and very clever, with a gregarious charm, the right balance for his second in command, who was impressed quiet and modest, and to me first as a bean counter. Both leaders were good for their positions, but if it comes to setting new demands of customers came to their decisions, it seems stuck in the past, according to the needs that have been experienced a dramatic change. 9 / 11 cases, and it took some time to finally turn into full awareness of potential dangers hidden there. Claims have been amended, serious, urgent. The types of constraints were that the distortion of the original contract has the potential implementation of our offer in danger. offered a new contract, was even worse for the challenge ahead. You can not change with the new agenda to bring customers new people at the top. It is the customer’s responsibility to decide whether the decisions were prudent and in their best interest.
contract price has nothing to do with the loss
• The contract was lost because no one has invested more than middle managers,
• Our team leader retired not too long when it was known before the contract was
• Management and warnings of lower levels are ignored.
• Those who do not prepare the offer, the customer’s needs because they were not trained to the nuances of the program, and no one was visited upon the earth, even if it is accessed.
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